Mobile Content
With RTL’s diversified mobile content platform, you can subscribe to any of our keywords and receive information as it happens. You can be the first to know the breaking news by simply typing “KEYWORD”, and send to 8833.
Bulk SMS
RTL offers both personal and group SMS communication solutions to business and final consumers. We offer a comprehensive web-based customized messaging portal for your bulk sms services and needs.
Our bulk SMS services can be used to send high volumes of messages to inform people about important meetings, events, notifications, campaigns or promotions
USSD Solutions
RTL is connected to all 5 existing phone companies’ SMS and USSD platforms in Uganda. Through these connections RTL enables other companies (3rd Parties) to quickly and cost effectively offer and earn from SMS or USSD services without owning or replicating such connections.
The 3rd party may obtain their own unique SMS or USSD code for branding and differentiation.
Interactive Voice Response (IVR)
RTL has an IVR, and SIP VoIP applications. Basically, we build for you an automated customer service voice application that will act as your call receiver and guides the caller through the menu.
It can also re-route the call to a designated number for further consultation or an appointment or any other purpose that the client deems fit. Our IVR platform also supports bulk voice messages modified to suit our clients.
Multi-Channel Messaging Platform
Reach your customers wherever they are with our comprehensive multi-channel communication platform. We provide enterprise-grade messaging solutions across SMS, WhatsApp, Telegram, and more.
WhatsApp Business API
Deploy automated WhatsApp messaging for customer engagement, notifications, and marketing campaigns. Our WhatsApp Business solutions include verified business accounts, rich media support, and two-way communication APIs.
Telegram Bot Services
Custom Telegram bots for automated notifications, customer service, group management, and payment integration. Leverage Telegram's powerful bot platform for seamless business automation.
Unified Messaging Dashboard
Manage all your communication channels from a single platform. Track campaigns, analyze engagement, and automate workflows across SMS, WhatsApp, Telegram, and email.
Two Factor Authentication Via SMS
We offer an API for our sms service, which allows application developers let users sign up via phone number, verfiy their identity via sms, and even set up 2 factor authentication.
Our well documented API makes the process easy set up and helps our clients improve their app security.
AI-Powered Chatbots & Conversational AI
Deploy intelligent chatbots that provide 24/7 automated customer service, information dissemination, and user engagement across multiple platforms including WhatsApp, Telegram, SMS, and web interfaces.
Proven Track Record
RTL has successfully deployed large-scale AI chatbot solutions for government and public sector organizations:
- Uganda Census 2024 Chatbot (UBOS) - Provided technical support and AI infrastructure for the national census chatbot, enabling citizens to access census information and receive automated assistance.
- COVID-19 Information Chatbot - Developed and deployed an intelligent chatbot during the pandemic to provide real-time health information, screening guidelines, and automated responses to public queries.
Enterprise Chatbot Solutions
Our AI chatbots feature natural language processing, multi-language support, contextual understanding, seamless human handover, analytics dashboards, and integration with existing business systems. Perfect for customer service automation, lead generation, appointment scheduling, and information dissemination.
Mobile Banking Alerts
Our bank SMS alert system that has the capability to manage customer interactions by applying proactive and actionable alerts, workflows and personalized touch-points with their customers.
Robot Calls
We offer automated calls for our clients that need to reach out to many users for very affordable rates. These Affordable Robot calls are great for campaigns, elections, and marketing.